Customer Services organization

 

You’ll find Technofan equipment in some of the toughest aircraft environments, from cockpit, Avionics bay compartment, and cargo bay to landing gear. Our products are in use on almost all U.S. and European aircraft, military and commercial, helicopters and military applications where performance under severe conditions is an absolute necessity.

You can also depend on our Technofan Customer Support Center network for in-service support. Our extensive Customer Services program is implemented at facilities worldwide, with highly skilled staff that focuses on the needs of the airline industry.

Our missions are to ensure

  • A day to day, In-Service Support
  • On-Time Service response
  • Repair response and solution
  • On-Time Spares deliveries, as per Customer requested date (CRD)
  • On-Time Technical Publication
  • In-Service Event resolution within an acceptable lead time
  • A World class Customer Support
  • Customers satisfaction guaranteed

All business contracts, spares and repair sales agreements, as well as field service needs are managed through Technofan Customer Services Team.

Technofan also provides long-term support agreements, exchange programs and spares leasing.

Technofan network representatives are listed in our Customer Support Guide and Vendor Information Manual.

Customer Services organization
  • Services
    Services
    Our priority, your satisfaction> See more
  • Logistic support
    Logistic support
    Since Technofan is identified as System Provider, what has been developed into Customer Services Team, to set up (...)> See more
  • Technical publications
    Technical publications
    Our documentation section co-operate with Technofan’s design office to elaborate operating instructions and overhaul (...)> See more
  • Technical assistance
    Technical assistance
    Technofan Customer Support Engineers provide customer technical assistance for all Technofan Products. They (...)> See more
  • Training
    Training
    Technofan provides shop component and line level training for all Technofan products. On-site training can be (...)> See more
  • Customers services
    Customers services
    Spare part and complete units Technofan maintains an extensive stock of spare parts and LRU to ensure a world-wide (...)> See more
  • Repair network
    Repair network
    Repair Network Organization The Technofan on-site FAA, JAA and CAAR approved Repair Station services and maintain (...)> See more
  • Secured Area
    Secured Area
    > See more